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Open a store in three minutes

Opening a shop is free. Talk subscription once it hums.

There is one address: app.huanhuan.com.au. Open it in your phone browser — nothing to download from an app store.

Step 1: sign up / log in

Open app.huanhuan.com.au. Already have an account? Enter "Phone or email" and "Password" on the login page and tap Log in. First time? Tap Sign up next to "Don't have an account?": Australian mobile or email → Send code → the 6-digit "Verification code" → Verify & continue → "What should we call you" + password → Sign up. Forgotten passwords, adding an email or phone number, referral codes and claim links are all on Account and login.

Signed up with email? Add a phone number before opening a shop

The app's own words: "Add a phone number before opening a store, joining by invite or taking jobs, so store owners and helpers can reach you." Try one of those without a number and you are stopped: Edit profile opens by itself with "Please add your phone number first" — add it there and come back. See Account and login · When you must have a phone number.

Put it on your home screen

Once you are logged in, Me → Settings has a 📱 Add to Home Screen button, with the line "Install 换换 on your phone and open it like a native app" underneath. On iPhone, open the page in Safari first, then use Share → "Add to Home Screen" → "Add". On Android, use your browser menu's "Install app". After that the same spot reads "Installed as an app ✓". (On a computer the button is hidden — just use the browser.)

Once it's installed, switch on "🔔 Push notifications" in the same card, so new applications and customer orders pop up on your phone. See Messages and reminders.

If you live in WeChat there is a second route: search for the 换换排活 mini program. Same account, same data — check Today / Schedule / Messages / Collab while you are out, with reminders arriving as WeChat service notifications. Creating jobs, scheduling, bookkeeping and storefront design stay on the web version. See WeChat mini program.

Step 2: create your first shop

An account with no shop of its own — and not yet a helper anywhere — lands straight on the Start a store page, subtitled "Pick the type closest to your business and get going".

That page holds exactly three things:

  1. The trade grid — pick one: Rental 💻 / Moving 🚚 / Service 🛎️ / Second-hand 🛍️ / Cleaning 🧹 / Repair 🔧 / Other ✨.
  2. Store name (required; the hint reads "e.g. Ah Qiang Moving / Geek Repairs").
  3. Contact (optional) — mobile or WeChat, can be added later.

Tap Done, go to dashboard and the shop is open.

Your store name and contact end up on your order page, so they go through a content safety check before they are saved. If they don't pass, the app tells you straight away — just reword and try again.

It looks different on a computer

On a computer the page splits in two: the form on the left (the trade grid four across, store name and contact side by side) and a live "Your store at a glance" preview on the right — whatever type, name and starter items you pick show up there straight away. Underneath, "Once it’s set up you can" lists four things to do next. Phones keep the single column.

Can't be bothered picking? Describe it in one line

The top of this page carries a "🤖 Describe it, we fill it in" card: "Tell us what your business does — we pick the type, name it, and add a few starter items."

Type something like the placeholder, "e.g. I have a ute and help people move house", tap "Fill it in", and all three fields above are filled in, plus a few typical starter items (listed under the card, e.g. small move $80 · full move $150 · rubbish removal $120). You get "Filled in from your description — edit anything".

Everything it fills in is editable — retype the name, tap a different tile for the trade. If it draws a blank it says "Could not work it out — picking a type by hand works just as well", and you carry on manually.

The trade you pick does matter a little: open a Repair shop on the Me page and its tiles include "🔧 Repair tickets" and "🧩 PC builds (PCPartPicker)"; a Cleaning shop gets "🧹 Cleaning jobs". Everything else — scheduling, the ledger, the storefront, subcontracting to helpers — is the same on every template.

Nails, photography, airport runs, pet boarding, trades, tutoring: pick Service or Other and get moving.

How many shops can one account run?

More than one. Below the shop list on the Me page there is ＋ Start another business, which takes you back to the same Start a store page. Tap the store name in the header to switch shops any time; each one keeps its own books.

Opened one by mistake, or closing up? Open that store on the Me page and use the red Remove this store at the bottom of its tiles (owners only; it asks you to confirm first). The data isn't deleted — contact us if you want it back.

Once the shop is open you have your own storefront at:

app.huanhuan.com.au/s/your-store-link

The link is made from your store name automatically: "Cici Cleaning" becomes /s/cici-cleaning. A purely Chinese store name (say 阿强搬家) can't be turned into Latin letters, so you get a random code first (like /s/k7m2qx) — before you send it out, change it to pinyin or English under "Storefront link" in 🖼 Edit store: easier to remember, easier to find. Old links keep working after a change. See Storefront · Storefront link.

Where to find it — three places:

  • Today has a "🔗 My order page (send to customers)" card with a button per store that opens exactly what customers see.
  • In the store list on the Me page, the small line under each store name reads /s/your-store-link.
  • 🖼 Edit store, on the right of that store's row, has View storefront ↗ in the "Storefront link" card, right under the Save link button, with the full address written underneath. The same page is where you pick a theme, swap the banner and logo, set opening hours and choose the storefront mode — see Storefront.

Drop that link into WeChat groups, Moments or RED and regulars order themselves, instead of asking you question by question. For the customer's side of it, see How customers book.

Open a store and you're in the store directory

Huanhuan runs a public store directory, stores.huanhuan.com.au, so customers can find you through Google and AI search. New stores are listed by default. Your page there uses the summary, opening hours, service areas and prices you fill in under Edit store, and when a customer taps "Order / Book" there they land back on your own order page. If you'd rather not be listed, for now you have to contact us to switch it off; your own order page is not affected.

A customer order does not book itself

What they submit lands in your 🆕 Self-order inbox and waits for you: check the amount, set the visit time and who takes it, then tap ✓ Pass · record + schedule. See Orders and reviewing.

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