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Invite helpers

HuanHuan's partner mode is built for how small crews really work: a few people teaming up, with the money kept separate.

The app calls everyone you bring in a helper — not an "employee", not a "co-owner". This page covers how people get in, and what each side can see once they are.

One person is a store; together you are a brand

  • The business you open (say "Ah Qiang Moving") is an independent store: its own storefront at app.huanhuan.com.au/s/<store-link>, its own ledger, its own invoice letterhead.
  • You pull helpers into that store so the work gets done, and to the outside world it is still your one brand.
  • A helper keeps their own business. They might run a cleaning store of their own, or none at all (those accounts show "Helper · no store yet" at the top). The two identities are not exclusive — one account does both.

Helpers do not trade under your brand

The old version of this page got that wrong. The live wording is right there on the invite page:

Once joined, you help with this store's work as a helper and only see collaboration-related content.

A helper takes the job you dispatch to them — they do not go out selling under your name.

Two ways to become a helper

Your side: Me → tap your store open → 🤝 Store helpers (or Manage helpers on the Today page's helper card). The second card there is 🤝 Partner invite, described as "Share the invite code/link to invite a helper to join."

  • No code yet? Tap ✨ Generate code. The card then shows Current invite code and Invite link.
  • The link looks like app.huanhuan.com.au/invite/<code> — paste it straight into WeChat.
  • Codes can be pulled back: 🔄 Regenerate asks "Regenerating invalidates the old code immediately. Continue?", and 🚫 Disable code asks "Disabling makes the current code/link stop working immediately. Continue?" Once disabled, nobody can join.

Their side: open the link you sent; or in the app go Me → ＋ Enter invite code, which opens "🤝 Join a store", paste the code into the Invite code box and tap Look up.

Once the code resolves, the page shows the store name, its trade and "· Owner {your name}", then that store's Helper terms, then a tick box: "I have read and agree to {store}’s helper terms". Until it's ticked, ✓ Join this store as a helper won't work; tick it, tap, and they're in.

When your own helpers can't take a job, you can publish the dispatch to the public board, or send them the dispatch's invitation link directly (see The public board). Once someone applies, a card appears on the dispatch: 🌏 Public applicants (n), introduced with:

Chat first if you like. Confirming makes them a helper of your store and reveals the full address and customer details.

When you tap ✓ Confirm, the confirmation repeats it: "Confirm {name} for this job ({amount})? They'll become a helper of your store and see the full address and customer details."

In other words: no invite code needed on this path. They apply, you confirm, and the helper record comes along with it. The helper terms are agreed when they apply (confirming is your tap alone — they aren't there to read anything at that point).

Joining twice does not create a second person

The invite-code path spells this out: a helper who opens the same link again just gets one line — "You're already a helper at this store." — and no join button at all. Open your own code and you get "This is your own store, no need to join." A disabled or mistyped code gives "This invite code is invalid or disabled."

On the public-board path, the 🌏 Public applicants card only lists people still waiting on your confirmation — someone who is already your helper doesn't turn up there again.

Helper terms

nobody becomes a helper of your store without first reading your helper terms and ticking to agree — on both paths: on the join page for invite codes, at application time for the public board (including applications through an invitation link).

Where to edit them: at the bottom of that same Store helpers page, "📋 Helper terms", with two options:

  • "Use platform default" — the starting point. In short, the platform text says: finish the jobs you accept at the agreed price and time; talk to the owner promptly about problems; payment is arranged directly with the owner outside the app; the owner is responsible for their own employment, contractor and tax obligations.
  • "Use my own text" — copies the platform text into the box for you to edit. Saving asks "Save these custom terms? Helpers who already agreed to the previous terms will need to re-agree."

The rules:

  • Existing helpers aren't affected. Whether they joined before this feature existed or agreed long ago, nobody is asked to tick again; work carries on as normal.
  • Change the terms, and only people going through "join" next time have to agree again (someone you removed rejoining by code, or someone not yet your helper applying on the board). They see "The terms were updated — please review and agree again".
  • Every agreement records the exact text of the terms at that moment.

The platform default comes in Chinese and English

The Chinese interface shows the Chinese version; English and Español both show the English one. Terms you write yourself show exactly as written, whatever the interface language.

Once they're in: what you can do

  • See them: scroll down the Today page to the card 🤝 Helpers · N (open by default; tap the title to fold it). Each row is the helper's name, which of your stores they belong to, their phone, and "Joined {date}".
  • Remove them: the red Remove on that row asks "Remove {name}? They will lose access to {org}. Continue?", then confirms "Removed".
  • Price the work: pay is negotiated one helper at a time, not one rate for everyone. See Private dispatch (your own helpers).

Two different Remove buttons

Remove here kicks someone out of the store — they get nothing from you again. The Remove on a dispatch only withdraws the offer on that one job; they stay in the store.

What a helper can see

The live one-liner: "only see collaboration-related content." Concretely:

They see They don't see
The job you dispatched — "Your job": pay, time slot, address, customer and contact (read-only) What the job itself sold for
The one-to-one chat under each dispatch (their side says "Chat with owner") Your ledger, reports, Inventory / Services or store settings
"Stores I help (N)", so they know who they work with Your other jobs, or what other helpers are paid

"Helpers can't see the job's price" isn't our claim — it is printed under the button on your dispatch page:

Helpers only see their own amount, not the price of the job itself.

Helpers also cannot edit the source job — that stays yours. Change the time or the address and their copy follows, with a line logged under 📝 Change log on the dispatch: "Order details changed · …".

Letting them see your schedule

You can share your schedule timeline with helpers: on the Schedule page, under Today / This week, tap 🔗 Share and set the level to Helpers only. The live description:

Only accounts that are logged in as a helper of this store can open it: shows customer name, address and notes; no phone, WeChat or price. Their own jobs are marked ★.

What they open is titled "Schedule timeline", subtitled "Helper view · customer & address shown, no phone or price". Their own jobs get a "★ " in front, and the legend reads "★ = your jobs".

Cases you will run into:

  • Not logged in: "This schedule link is only open to helpers of {store} — please log in", plus a Log in to view button that brings them back afterwards.
  • Logged in but not your helper: "…your account isn't a helper there", with no button.
  • You rotated the link or turned sharing off: the old link opens to "This link has expired or sharing was turned off".
  • Under Stores I help (N) on the Me page, every store that has sharing on gets a 📅 Schedule button on its row, opening the same timeline.

Other people's jobs take the slot without showing the content

A job your helper takes for another store shows on the shared timeline as a purple block titled 🤝 Away job — date and time slot only, no customer, address, store name or amount. Same on both the Public and Helpers-only levels. So the timeline you hand out never pretends you're free, and never leaks the other store's business either.

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